Do you remember the last time you received something for nothing?  It happened to me today.  Click on my podcast and listen to the details. 
Direct download: Raising_the_Bar_19.mp3
Category: general -- posted at: 6:26 PM
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About George Daye

George is founder and president of BarServ, a mystery shopping and customer service improvement firm based in Dallas-Fort Worth, Texas. George provides insightful commentary on customer service issues and shares winning strategies that convert customers to loyal, raving fans.

Video Clips

JetBlue CEO on Today Show
Nightmare AOL Cancellation
iPod Battery Replacement Call
Interesting Speaker on Customer Service
Sleepy Cable Guy

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These are links that George updates daily as he scans the Web for news about customer service and Dallas-Fort Worth hospitality-based businesses.





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